Services
Corporate Presentation
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Flexible and optimized infrastructures
The infrastructures and IT systems are critical for companies because they support the operation of all services and tasks generated by business activities.
IT infrastructures have evolved from providing almost exclusively office services and being monolithic systems to becoming part of the core business, adapting and being integrated into all levels of the production chain.
At Teknei, we implement flexible and adaptive systems with tailored services that are adjusted to the specific needs of each client to optimize business processes. Our goal is to increase control, security, and efficiency of IT systems, reducing task repetition and update costs due to technological changes.
Value Proposition
Teknei specializes in comprehensive IT Infrastructure management.
- 25 years of experience and learning.
- Managing large-scale services.
- ITIL and COBIT methodologies.
- ISO 20000 Certified Services.
OpenStack
We have extensive experience in the construction and management of cloud infrastructures, through the design, implementation, maintenance, and evolution of OpenStack infrastructures.
OpenShift
At Teknei, we also facilitate the development, deployment, implementation, management, and scalability of containerized applications on OpenShift platforms.
Microsoft Windows Server and Microsoft SQL Server
We implement Microsoft solutions for the management of your cloud/on-premise infrastructure
Projects
Implementation, migration, and cloud adoption.
A virtual concept, equivalent to the physical workplace, with the main goal of facilitating user productivity and collaboration, regardless of their physical location.
- SCCM / Ivanti Landesk
- Windows 10
- Microsoft Intune
- Microsoft Virtual Desktop / Amazon Workspaces / VMWARE VDI
- Microsoft Office 2019/365
- OneDrive
- Collaboration Tools
- Dell FlexiLabs
Azure / Microsoft 365
We assist in transitioning to the Microsoft 365 ecosystem, making the shift to cloud services as straightforward as possible for businesses. Establishing a hybrid/cloud model based on the established needs.
- Exchange Online
- OneDrive
- SharePoint
- Teams
- PowerBI
- Security
- Information Governance
- Analytics
We launch cloud services and tailor them to the business needs of each company.
Amazon Web Services:
- Object and Block Storage
- Network Services
- PaaS – EC2 / EKS / Aurora
- IaaS
Google Cloud:
- Object and Block Storage
- Network Services
- PaaS – Kubernetes Engine
- IaaS
Microsoft Azure:
- Object and Block Storage
- Network Services
- PaaS / AKS / Container Instances
- IaaS
Implementation, migration, and cloud adoption.
We continue to develop on-premise service projects or hybridize environments to leverage the capabilities of both worlds.
- SharePoint
- SQL Server / PostGRE / MySQL
- Exchange Server
- Active Directory
- VMWARE vSphere
- VDI
- Big Data Infrastructure
- Kubernetes Infrastructure
- PowerBI / OracleBI
- Antivirus
- Traditional Server Infrastructure
- Storage Arrays
- Hyper-Converged Infrastructure (HCI)
- User Equipment – Laptops, PCs, Thin Clients, etc.
- Security
- Communications
Analysis of the current state of the infrastructure and design of an evolutionary roadmap, setting a realistic goal always tied to the actual needs of the client.
- Analysis of the current infrastructure environment
- Report on identified deficiencies in the environment and improvement proposals
- Design of an evolutionary roadmap based on a real analysis of needs
- Planning of tasks to be carried out for each of the set objectives
Inform:
Communicate changes to users regarding their work environment, as well as the goals and characteristics of the transformation project.
Train:
Provide users with the knowledge and skills needed to work independently and effectively in their new work environment.
Support:
Assist users in resolving issues or questions they may have when starting to use their new work environment.
Managed Services
We design a service tailored to the client's requirements:
- We complete the life cycle of a request or incident within the service.
- Level 1 and 2 support.
- IT support for hardware and software.
- Monitoring and workstation management.
- Technological adoption models.
- Compliance with agreed SLAs.
- Quality control of the service.
Ability to manage an integrated service with the client's internal tools.
- Management of ITSM tools.
- Management of CMDB tools.
- Management of MDM / MAM tools.
- Manufacturer warranty management.
- Stock management and equipment logistics.
Cloud
- Multi-platform
- 24x7x365 Management
- We work with top infrastructure partners
- Certified Team
On-premise
- We cover a wide range of Cloud Service Management
- 24x7x365 Management
- We work with major public clouds
- Certified Team
Execution of operation and monitoring tasks for systems:
- Backup and Restore Management
- Event and Alert Management
- Proactive tasks to improve service continuity
- Execution of control tasks
- Process Automation
- Global Environment Maintenance